Experian Health Product Dashboard
Payer Status
Service is operational
Content Issue
Intermittent Disruptions
Service not available
Scheduled Maintenance
On Backup Pathway
Potentially Offline
CURRENT ISSUES
UNCONFIRMED OUTAGES
STANDING ISSUES
SCHEDULED MAINTENANCE
 
PAYER
 
DETAILS
STARTED (CST)
 
LAST UPDATE (CST)
 
RESOLVED (CST)
 
Key Benefit Administrators Eligibility
Processing through backup payer. Click here for details!
7/2/2025 11:22:35 AM
8/27/2025 8:15:25 AM
 
Novitas Medicare Part B Oklahoma Batch Claims Status
Payer Unavailable. Click here for details!
3/31/2025 1:22:40 PM
3/31/2025 1:23:43 PM
 
Novitas Medicare Part B Colorado Batch Claims Status
Payer Unavailable. Click here for details!
3/31/2025 3:22:00 PM
3/31/2025 3:23:05 PM
 
Novitas Medicare Part B New Jersey Claims Status
Payer Unavailable. Click here for details!
3/31/2025 4:28:39 PM
3/31/2025 4:31:14 PM
 
Novitas Medicare Part B Oklahoma Batch Claims Status
Payer Unavailable. Click here for details!
3/31/2025 4:44:46 PM
3/31/2025 4:45:57 PM
 
Denver Health MP Claims Status
Payer Unavailable. Click here for details!
4/11/2025 2:48:43 PM
9/8/2025 8:31:02 AM
 
Partnership HealthPlan of California Claims Status
Payer Unavailable. Click here for details!
6/10/2025 12:56:31 PM
9/2/2025 6:50:43 AM
 
Kentucky Medicaid Claims Status
Payer Unavailable. Click here for details!
7/3/2025 7:29:01 AM
7/8/2025 1:29:29 PM
 
Novitas Medicare Part B Louisiana Batch Claims Status
Payer Unavailable. Click here for details!
8/21/2025 5:48:25 PM
8/21/2025 5:49:25 PM
 
Novitas Medicare Part B Mississippi Batch Claims Status
Payer Unavailable. Click here for details!
8/21/2025 5:51:31 PM
8/21/2025 5:52:25 PM
 
Novitas Medicare Part B New Mexico Claims Status
Payer Unavailable. Click here for details!
8/21/2025 5:53:07 PM
8/21/2025 5:53:32 PM
 
Novitas Medicare Part B Pennsylvania Claims Status
Payer Unavailable. Click here for details!
8/21/2025 5:53:45 PM
8/21/2025 5:54:15 PM
 
Novitas Medicare Part B Texas Batch Claims Status
Payer Unavailable. Click here for details!
8/21/2025 5:55:09 PM
8/21/2025 5:55:49 PM
 
Educators Mutual Eligibility
Payer Unavailable. Click here for details!
9/12/2025 7:21:26 AM
9/18/2025 5:42:30 AM
 
American Income Life Insurance Company Eligibility
Payer Unavailable. Click here for details!
9/15/2025 7:04:36 AM
9/18/2025 5:46:27 AM
 
Vantage Health Eligibility
Payer Unavailable. Click here for details!
9/15/2025 12:02:42 AM
9/15/2025 12:03:06 PM
 
Vantage Health Medicare Eligibility
Payer Unavailable. Click here for details!
9/15/2025 12:02:42 AM
9/16/2025 7:34:37 AM
 
Peak Health Eligibility
Payer Unavailable. Click here for details!
9/16/2025 2:26:10 PM
9/16/2025 2:27:26 PM
 
Hawaii Medicaid Eligibility
Payer Unavailable. Click here for details!
9/17/2025 6:58:07 AM
9/17/2025 6:59:15 AM
 
MedStar Family Choice Eligibility
Payer Unavailable. Click here for details!
9/18/2025 7:38:25 AM
9/18/2025 7:39:13 AM
 
BCBS of Tennessee (BlueCare) Eligibility
Payer Unavailable. Click here for details!
9/18/2025 12:42:28 PM
9/18/2025 1:11:51 PM
 
Triple-S Advantage Eligibility
Payer Unavailable. Click here for details!
9/18/2025 1:26:27 PM
9/18/2025 1:26:44 PM
 
Mississippi State Employees and Teachers Eligibility
Payer Unavailable. Click here for details!
9/18/2025 12:43:34 PM
9/18/2025 2:14:59 PM
 
TRICARE East Eligibility
Processing Intermittently. Click for details!
8/20/2025 8:00:14 AM
9/15/2025 1:14:58 PM
 
TRICARE West Eligibility
Processing Intermittently. Click for details!
8/25/2025 9:34:00 AM
9/15/2025 1:25:29 PM
 
Automated Benefit Services Eligibility
Processing Intermittently. Click for details!
8/28/2025 6:05:09 AM
9/18/2025 12:27:49 PM
 
Nebraska Medicaid Eligibility
Processing Intermittently. Click for details!
9/4/2025 6:27:48 AM
9/15/2025 7:17:58 AM
 
TRICARE West Claims Status
Processing Intermittently. Click for details!
9/15/2025 6:03:12 AM
9/16/2025 8:24:05 AM
 
Senior Dimensions Eligibility
Processing Intermittently. Click for details!
9/15/2025 9:00:52 AM
9/16/2025 9:00:41 AM
 
Fallon Community Health Plan Eligibility
Processing Intermittently. Click for details!
9/16/2025 7:32:16 AM
9/16/2025 7:32:49 AM
 
Peoples Health Eligibility
Processing Intermittently. Click for details!
9/17/2025 8:04:39 AM
9/17/2025 8:04:57 AM
 
Sutter Select Eligibility
Processing Intermittently. Click for details!
9/17/2025 11:21:27 AM
9/17/2025 11:22:06 AM
 
Cigna Dental Eligibility
Processing Intermittently. Click for details!
9/17/2025 11:35:03 AM
9/17/2025 11:35:38 AM
 
Excellus BCBS Eligibility
Processing Intermittently. Click for details!
9/17/2025 11:00:00 AM
9/18/2025 7:04:08 AM
 
ASR Health Benefits Eligibility
Processing Intermittently. Click for details!
9/17/2025 11:00:29 AM
9/17/2025 2:19:17 PM
 
Prairie States Eligibility
Processing Intermittently. Click for details!
9/18/2025 7:21:32 AM
9/18/2025 7:22:06 AM
 
Colonial Penn Eligibility
Processing Intermittently. Click for details!
9/18/2025 8:40:22 AM
9/18/2025 8:40:52 AM
 
Western Health Advantage Eligibility
Processing Intermittently. Click for details!
9/18/2025 8:59:32 AM
9/18/2025 9:00:39 AM
 
TennCare Eligibility V2 (X12)
Processing Intermittently. Click for details!
9/18/2025 9:36:54 AM
9/18/2025 9:37:30 AM
 
UnitedHealthcare Claims Status
Processing Intermittently. Click for details!
9/18/2025 11:02:55 AM
9/18/2025 11:03:32 AM
 
EMI Health Eligibility
Processing Intermittently. Click for details!
9/18/2025 1:22:56 PM
9/18/2025 1:59:20 PM
 
Secure Health Plans Of Georgia Eligibility
Content Issue. Click here for details!
6/21/2025 8:59:40 AM
9/15/2025 2:26:16 PM
 
Freedom Life Insurance Company Eligibility
Content Issue. Click here for details!
8/7/2025 7:59:34 PM
9/11/2025 1:30:59 PM
 
Kaiser Foundation Health Plan of the Mid-Atlantic States Eligibility
Content Issue. Click here for details!
8/11/2025 12:39:54 PM
9/17/2025 5:55:18 AM
 
Medi-Cal Eligibility
Now Available. Click here for more details!
9/17/2025 8:00:24 PM
9/18/2025 7:46:58 AM
9/18/2025 7:00:00 AM
 
PAYER
 
DETAILS
STARTED (CST)
 
LAST UPDATE (CST)
 
Accountable Care Management Group Eligibility
Payer Unavailable. Click here for details!
6/26/2025 6:21:34 AM
6/26/2025 6:24:45 AM
Covenant Administrators Eligibility
Payer Unavailable. Click here for details!
6/26/2025 6:24:48 AM
6/26/2025 7:11:27 AM
Path Administrators Eligibility
Payer Unavailable. Click here for details!
6/26/2025 6:25:12 AM
6/26/2025 6:25:58 AM
S and S Healthcare Strategies Eligibility
Payer Unavailable. Click here for details!
6/26/2025 6:26:10 AM
6/26/2025 6:26:25 AM
 
PAYER...
May be down from (CST)...
until (CST)...
NOTE
GEHA – Government Employees Hospital Association
9/18/2025 at 5:00:00 PM
9/18/2025 at 6:00:00 PM
Click here for more details!
MEDICAID-IL CLAIM STATUS
9/18/2025 at 5:00:00 PM
9/19/2025 at 8:00:00 AM
Click here for more details!
Ohio Medicaid
9/18/2025 at 6:00:00 PM
9/19/2025 at 1:00:00 AM
Click here for more details!
OXFORD
9/18/2025 at 6:00:00 PM
9/19/2025 at 6:00:00 AM
Click here for more details!
Harvard Pilgrim
9/18/2025 at 7:00:00 PM
9/19/2025 at 12:00:00 AM
Click here for more details!
Passport Health Plan
9/18/2025 at 7:00:00 PM
9/18/2025 at 8:00:00 PM
Click here for more details!
Blue Exchange
9/18/2025 at 8:00:00 PM
9/19/2025 at 8:00:00 AM
Click here for more details!
BCBS GA
9/18/2025 at 9:00:00 PM
9/18/2025 at 10:00:00 PM
Click here for more details!
CIGNA Claim Status
9/18/2025 at 10:00:00 PM
9/19/2025 at 7:00:00 AM
Click here for more details!
QUALMED
9/18/2025 at 10:00:00 PM
9/19/2025 at 6:00:00 AM
Click here for more details!
UHC 278
9/18/2025 at 10:00:00 PM
9/19/2025 at 6:00:00 AM
Click here for more details!
Virginia Medicaid Eligibility
9/18/2025 at 10:00:00 PM
9/19/2025 at 1:00:00 AM
Click here for more details!
Connecticut Medicaid
9/18/2025 at 10:45:00 PM
9/18/2025 at 11:00:00 PM
Click here for more details!
New Jersey Medicaid
9/18/2025 at 11:00:00 PM
9/19/2025 at 4:00:00 AM
Click here for more details!
Principal Financial
9/18/2025 at 11:00:00 PM
9/19/2025 at 3:00:00 AM
Click here for more details!
BCBS GA
9/18/2025 at 11:30:00 PM
9/19/2025 at 12:00:00 AM
Click here for more details!
Anthem NY
9/19/2025 at 12:00:00 AM
9/19/2025 at 1:00:00 AM
Click here for more details!
BCBS AL
9/19/2025 at 12:00:00 AM
9/19/2025 at 7:00:00 AM
Click here for more details!
BCBS AR
9/19/2025 at 12:00:00 AM
9/19/2025 at 6:00:00 AM
Click here for more details!
BCBS Kansas
9/19/2025 at 12:00:00 AM
9/19/2025 at 2:00:00 AM
Click here for more details!
BCBS ND
9/19/2025 at 12:00:00 AM
9/19/2025 at 6:00:00 AM
Click here for more details!
Blue Shield CA
9/19/2025 at 12:00:00 AM
9/19/2025 at 6:00:00 AM
Click here for more details!
Kansas Medicaid
9/19/2025 at 12:00:00 AM
9/19/2025 at 5:00:00 AM
Click here for more details!
Michigan Medicaid
9/19/2025 at 12:00:00 AM
9/19/2025 at 6:00:00 AM
Click here for more details!
Missouri Medicaid
9/19/2025 at 12:00:00 AM
9/19/2025 at 2:00:00 AM
Click here for more details!
New York Medicaid
9/19/2025 at 12:00:00 AM
9/19/2025 at 2:00:00 AM
Click here for more details!
UHC
9/19/2025 at 12:00:00 AM
9/19/2025 at 8:00:00 AM
Click here for more details!
Georgia Medicaid
9/19/2025 at 1:00:00 AM
9/19/2025 at 1:30:00 AM
Click here for more details!
Oklahoma Medicaid
9/19/2025 at 1:00:00 AM
9/19/2025 at 5:00:00 AM
Click here for more details!
Pennsylvania Medicaid
9/19/2025 at 1:00:00 AM
9/19/2025 at 6:00:00 AM
Click here for more details!
Connecticut Medicaid
9/19/2025 at 1:30:00 AM
9/19/2025 at 1:45:00 AM
Click here for more details!
Alabama Medicaid
9/19/2025 at 2:00:00 AM
9/19/2025 at 5:00:00 AM
Click here for more details!
BCBS NJ
9/19/2025 at 2:00:00 AM
9/19/2025 at 5:00:00 AM
Click here for more details!
California Medicaid
9/19/2025 at 2:00:00 AM
9/19/2025 at 4:00:00 AM
Click here for more details!
Health Net Medi-Cal
9/19/2025 at 2:00:00 AM
9/19/2025 at 4:00:00 AM
Click here for more details!
Highmark BCBS
9/19/2025 at 2:00:00 AM
9/19/2025 at 5:00:00 AM
Click here for more details!
Horizon BCBS
9/19/2025 at 2:00:00 AM
9/19/2025 at 5:00:00 AM
Click here for more details!
 
Payer Name
Current Issue Posted?
AmeriBen Eligibility
Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
American Income Life Insurance Company Eligibility
Posted on Current Issues Tab
Arizona Medicaid Eligibility
Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Arizona Medicaid Eligibility
Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
BC of Northeast Pennsylvania Eligibility
Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Educators Mutual Eligibility
Posted on Current Issues Tab
Globe Life Insurance Company of New York Eligibility
Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Tufts Health Public Plans Eligibility
Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Vantage Health Eligibility
Posted on Current Issues Tab
Vantage Health Medicare Eligibility
Posted on Current Issues Tab