Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Hawaii Medical Assurance Association Eligibility Payer Unavailable. Click here for details! 3/19/2026 10:11:00 AM 7/21/2026 5:44:35 AM  
Service not available Medica (WellFirst) Eligibility Payer Unavailable. Click here for details! 4/3/2026 10:18:36 AM 7/22/2026 12:53:13 PM  
Service not available Avera Health Plans Eligibility Payer Unavailable. Click here for details! 5/26/2026 10:35:23 AM 7/24/2026 6:05:26 AM  
Service not available SANA Benefits Claims Status Payer Unavailable. Click here for details! 5/27/2026 9:50:51 AM 7/22/2026 12:54:27 PM  
Service not available Avera Health Plans Claims Status Payer Unavailable. Click here for details! 5/28/2026 9:22:01 AM 7/23/2026 10:15:03 AM  
Service not available Heritage Physician Network (Houston) Eligibility Payer Unavailable. Click here for details! 5/29/2026 1:31:44 PM 7/22/2026 12:55:08 PM  
Service not available Maryland Medicaid Claims Status Payer Unavailable. Click here for details! 5/26/2026 5:00:00 AM 7/22/2026 12:54:00 PM  
Service not available AmeriBen Eligibility Payer Unavailable. Click here for details! 7/21/2026 10:13:00 PM 7/23/2026 12:25:49 PM  
Service not available Community Care Health Eligibility Payer Unavailable. Click here for details! 7/7/2026 1:06:21 PM 7/24/2026 6:18:26 AM  
Service not available Reliance Standard Life Eligibility Payer Unavailable. Click here for details! 7/8/2026 11:35:47 PM 7/22/2026 10:42:50 AM  
Service not available SelectHealth Claims Status Payer Unavailable. Click here for details! 7/8/2026 7:45:00 AM 7/20/2026 6:28:37 AM  
Service not available Shared Health MS Eligibility Payer Unavailable. Click here for details! 7/8/2026 10:45:30 PM 7/22/2026 10:43:19 AM  
Service not available Imperial Health Plan of California Eligibility Payer Unavailable. Click here for details! 7/17/2026 8:42:21 AM 7/22/2026 12:55:57 PM  
Service not available Alignment Health Plan Eligibility Payer Unavailable. Click here for details! 7/20/2026 11:35:36 AM 7/22/2026 12:56:43 PM  
Service not available Triple-S Salud (BCBS Puerto Rico) Eligibility Payer Unavailable. Click here for details! 7/21/2026 1:12:34 PM 7/22/2026 1:00:21 PM  
Service not available Delta Dental of VA Eligibility Payer Unavailable. Click here for details! 7/22/2026 1:06:18 PM 7/22/2026 1:06:44 PM  
Service not available Partnership HealthPlan of California Eligibility Payer Unavailable. Click here for details! 7/23/2026 1:06:00 AM 7/23/2026 8:08:13 AM  
Service not available ATRIO Health Plans Eligibility Payer Unavailable. Click here for details! 7/22/2026 10:37:00 PM 7/23/2026 1:40:36 PM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 7/18/2026 3:45:00 PM 7/20/2026 2:03:16 PM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 7/18/2026 3:45:00 PM 7/20/2026 2:03:52 PM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 2:20:00 PM 7/22/2026 10:43:53 AM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 4/7/2026 2:00:00 AM 7/17/2026 1:00:32 PM  
Intermittent Disruptions Blue Cross Community Health Plans Medicare Eligibility Processing Intermittently. Click for details! 5/6/2026 7:50:00 AM 7/22/2026 12:59:44 PM  
Intermittent Disruptions Prairie States Eligibility Processing Intermittently. Click for details! 6/12/2026 4:07:00 PM 7/21/2026 10:52:43 AM  
Intermittent Disruptions BCBS of Kansas City Eligibility Processing Intermittently. Click for details! 6/11/2026 12:00:20 AM 7/22/2026 10:44:33 AM  
Intermittent Disruptions BCBS of Kansas City Claims Status Processing Intermittently. Click for details! 6/15/2026 8:23:23 AM 7/22/2026 10:45:01 AM  
Intermittent Disruptions The Health Plan of West Virginia Eligibility Processing Intermittently. Click for details! 7/15/2026 12:45:19 PM 7/24/2026 6:20:03 AM  
Intermittent Disruptions Blue Cross Community Health Plans Eligibility Processing Intermittently. Click for details! 7/16/2026 1:15:46 PM 7/22/2026 1:01:00 PM  
Intermittent Disruptions Cencal Health Plan Eligibility Processing Intermittently. Click for details! 7/22/2026 12:26:11 PM 7/22/2026 12:26:43 PM  
Intermittent Disruptions VNS Choice Eligibility Processing Intermittently. Click for details! 7/22/2026 1:27:58 PM 7/22/2026 1:28:23 PM  
Intermittent Disruptions District of Columbia Medicaid Eligibility Processing Intermittently. Click for details! 7/23/2026 8:00:00 AM 7/23/2026 10:36:54 AM  
Intermittent Disruptions WPS Health Insurance Eligibility Processing Intermittently. Click for details! 7/23/2026 12:35:14 PM 7/23/2026 12:35:31 PM  
Content Issue St Vincent Catholic Medical Centers Eligibility Content Issue. Click here for details! 5/15/2026 11:59:25 AM 7/24/2026 5:59:13 AM  
Content Issue Kemper Benefits Eligibility Content Issue. Click here for details! 4/19/2026 7:00:00 AM 7/16/2026 10:04:29 AM  
Content Issue Pennsylvania Medicaid Batch Claims Status Content Issue. Click here for details! 6/25/2026 5:28:38 PM 7/24/2026 6:16:46 AM  
Content Issue The Alliance Eligibility Content Issue. Click here for details! 6/29/2026 2:40:52 PM 7/16/2026 10:05:24 AM  
Content Issue Cook Children's Health Plan Eligibility Content Issue. Click here for details! 7/15/2026 9:45:09 AM 7/23/2026 10:45:23 AM  
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
There are no Standing Issues to report.
  PAYER... May be down from (CST)... until (CST)... NOTE
  Payer Name Current Issue Posted?
Scheduled Maintenance AmeriBen Eligibility Posted on Current Issues Tab
Scheduled Maintenance AmeriBen Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance ATRIO Health Plans Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance ATRIO Health Plans Eligibility Posted on Current Issues Tab
Scheduled Maintenance Avera Health Plans Eligibility Posted on Current Issues Tab
Scheduled Maintenance District of Columbia Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Maryland Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medica (WellFirst) Eligibility Posted on Current Issues Tab
Scheduled Maintenance Medical Mutual of Ohio Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medical Mutual of Ohio Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medical Mutual of Ohio Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Mutual Health Services Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Mutual Health Services Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Pennsylvania Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Pennsylvania Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Pennsylvania Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Shared Health MS Eligibility Posted on Current Issues Tab