ExperianHealth Experian Health Product Dashboard Payer Status
Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
On Backup Pathway Louisiana Medicaid Eligibility Processing through backup payer. Click here for details! 4/27/2025 6:29:36 AM 8/25/2025 6:15:38 AM  
On Backup Pathway Automated Benefit Services Eligibility Processing through backup payer. Click here for details! 6/9/2025 8:29:31 AM 8/25/2025 6:04:26 AM  
On Backup Pathway Key Benefit Administrators Eligibility Processing through backup payer. Click here for details! 7/2/2025 11:22:35 AM 8/20/2025 9:24:11 AM  
On Backup Pathway Maryland Medicaid Eligibility Processing through backup payer. Click here for details! 7/28/2025 7:15:15 AM 8/26/2025 5:49:19 AM  
On Backup Pathway Kaiser Foundation Health Plan of the Mid-Atlantic States Eligibility Processing through backup payer. Click here for details! 8/11/2025 12:39:54 PM 8/26/2025 12:05:08 PM  
On Backup Pathway West Virginia Medicaid Eligibility Processing through backup payer. Click here for details! 8/18/2025 7:12:29 AM 8/26/2025 10:31:56 AM  
Service not available Novitas Medicare Part B Oklahoma Batch Claims Status Payer Unavailable. Click here for details! 3/31/2025 1:22:40 PM 3/31/2025 1:23:43 PM  
Service not available Novitas Medicare Part B Colorado Batch Claims Status Payer Unavailable. Click here for details! 3/31/2025 3:22:00 PM 3/31/2025 3:23:05 PM  
Service not available Novitas Medicare Part B New Jersey Claims Status Payer Unavailable. Click here for details! 3/31/2025 4:28:39 PM 3/31/2025 4:31:14 PM  
Service not available Novitas Medicare Part B Oklahoma Batch Claims Status Payer Unavailable. Click here for details! 3/31/2025 4:44:46 PM 3/31/2025 4:45:57 PM  
Service not available Denver Health MP Claims Status Payer Unavailable. Click here for details! 4/11/2025 2:48:43 PM 4/11/2025 2:49:46 PM  
Service not available Partnership HealthPlan of California Claims Status Payer Unavailable. Click here for details! 6/10/2025 12:56:31 PM 8/26/2025 9:30:24 AM  
Service not available Kentucky Medicaid Claims Status Payer Unavailable. Click here for details! 7/3/2025 7:29:01 AM 7/8/2025 1:29:29 PM  
Service not available Network Health (WI) Claims Status Payer Unavailable. Click here for details! 8/11/2025 9:36:10 AM 8/11/2025 9:36:49 AM  
Service not available BCBS of Arizona Claims Status Payer Unavailable. Click here for details! 8/11/2025 9:06:17 AM 8/11/2025 9:06:57 AM  
Service not available Humana Dental Eligibility Payer Unavailable. Click here for details! 8/13/2025 8:36:39 AM 8/13/2025 8:37:28 AM  
Service not available Deseret Mutual Eligibility Payer Unavailable. Click here for details! 8/18/2025 1:54:58 PM 8/18/2025 1:55:20 PM  
Service not available Mass Advantage Eligibility Payer Unavailable. Click here for details! 8/18/2025 7:53:06 AM 8/26/2025 5:57:24 AM  
Service not available Novitas Medicare Part B Louisiana Batch Claims Status Payer Unavailable. Click here for details! 8/21/2025 5:48:25 PM 8/21/2025 5:49:25 PM  
Service not available Novitas Medicare Part B Mississippi Batch Claims Status Payer Unavailable. Click here for details! 8/21/2025 5:51:31 PM 8/21/2025 5:52:25 PM  
Service not available Novitas Medicare Part B New Mexico Claims Status Payer Unavailable. Click here for details! 8/21/2025 5:53:07 PM 8/21/2025 5:53:32 PM  
Service not available Novitas Medicare Part B Pennsylvania Claims Status Payer Unavailable. Click here for details! 8/21/2025 5:53:45 PM 8/21/2025 5:54:15 PM  
Service not available Novitas Medicare Part B Texas Batch Claims Status Payer Unavailable. Click here for details! 8/21/2025 5:55:09 PM 8/21/2025 5:55:49 PM  
Service not available Community Health Group Medicaid Eligibility Payer Unavailable. Click here for details! 8/22/2025 11:47:18 AM 8/22/2025 1:48:34 PM  
Service not available Independent Care Health Plan iCare Eligibility Payer Unavailable. Click here for details! 8/25/2025 8:47:02 AM 8/26/2025 6:04:54 AM  
Service not available WellCare Medicaid Eligibility Payer Unavailable. Click here for details! 8/25/2025 12:00:30 PM 8/25/2025 12:36:48 PM  
Service not available VNS Choice Eligibility Payer Unavailable. Click here for details! 8/25/2025 12:32:40 PM 8/25/2025 1:04:02 PM  
Service not available MetroPlus Eligibility Payer Unavailable. Click here for details! 8/25/2025 6:37:00 AM 8/26/2025 6:37:21 AM  
Service not available Mass Advantage Claims Status Payer Unavailable. Click here for details! 8/26/2025 7:54:29 AM 8/26/2025 7:55:20 AM  
Service not available Denver Health Medical Plan Medicare Eligibility Payer Unavailable. Click here for details! 8/26/2025 7:56:37 AM 8/26/2025 7:57:21 AM  
Service not available All Savers Eligibility Payer Unavailable. Click here for details! 8/26/2025 12:13:23 PM 8/26/2025 12:31:49 PM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 8/20/2025 8:00:14 AM 8/22/2025 7:44:08 AM  
Intermittent Disruptions Automated Benefit Services Eligibility Processing Intermittently. Click for details! 8/11/2025 1:37:29 PM 8/26/2025 5:47:07 AM  
Intermittent Disruptions Health Net National Medicaid Eligibility Processing Intermittently. Click for details! 8/12/2025 10:32:45 AM 8/12/2025 10:33:35 AM  
Intermittent Disruptions BCBS New Mexico Eligibility Processing Intermittently. Click for details! 8/12/2025 10:48:11 AM 8/12/2025 10:48:51 AM  
Intermittent Disruptions Great-West Eligibility Processing Intermittently. Click for details! 8/18/2025 11:01:48 AM 8/18/2025 11:02:30 AM  
Intermittent Disruptions Lumico Life Insurance Eligibility Processing Intermittently. Click for details! 8/22/2025 7:00:07 AM 8/25/2025 10:53:54 AM  
Intermittent Disruptions Aetna Better Health (LA) Eligibility Processing Intermittently. Click for details! 8/25/2025 1:11:30 PM 8/25/2025 2:11:51 PM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 8/25/2025 9:34:00 AM 8/25/2025 2:34:53 PM  
Intermittent Disruptions Alliant Health Plans Eligibility Processing Intermittently. Click for details! 8/26/2025 8:48:52 AM 8/26/2025 8:49:34 AM  
Intermittent Disruptions Avera Health Plans Eligibility Processing Intermittently. Click for details! 8/26/2025 1:45:28 PM 8/26/2025 1:46:06 PM  
Content Issue Secure Health Plans Of Georgia Eligibility Content Issue. Click here for details! 6/21/2025 8:59:40 AM 8/25/2025 10:41:14 AM  
Content Issue Freedom Life Insurance Company Eligibility Content Issue. Click here for details! 8/7/2025 7:59:34 PM 8/7/2025 8:00:01 PM  
Service is operational Freedom Health Eligibility Now Available. Click here for more details! 8/11/2025 8:41:11 AM 8/26/2025 5:52:37 AM 8/26/2025 5:52:15 AM
Service is operational Hawaii Medical Assurance Association Eligibility Now Available. Click here for more details! 8/22/2025 7:04:38 AM 8/26/2025 5:59:57 AM 8/26/2025 5:59:15 AM
Service is operational American Retirement Life Ins Co Medicare Supplement Claims Status Now Available. Click here for more details! 8/18/2025 3:04:58 PM 8/26/2025 2:09:04 PM 8/26/2025 2:08:10 PM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
Service not available Great American Life Ins Co Medicare Supplement Claims Status Payer Unavailable. Click here for details! 2/27/2024 11:57:02 AM 1/31/2025 8:12:10 AM
Service not available Maestro Health Eligibility Payer Unavailable. Click here for details! 2/27/2024 1:29:40 PM 1/31/2025 8:21:10 AM
Service not available Oxford Health Plan New PreCert Payer Unavailable. Click here for details! 2/27/2024 1:31:34 PM 7/1/2024 3:03:56 PM
Service not available Provident American Life And Health Ins Co Medicare Supplement Claims Status Payer Unavailable. Click here for details! 2/27/2024 3:16:25 PM 7/1/2024 4:05:20 PM
Service not available Provident American Life And Health Ins Co Medicare Supplement Eligibility Payer Unavailable. Click here for details! 2/27/2024 3:17:31 PM 7/1/2024 4:07:41 PM
Service not available QuikTrip Corporation Claims Status Payer Unavailable. Click here for details! 2/27/2024 3:22:54 PM 7/1/2024 4:14:20 PM
Service not available Renaissance Life and Health Eligibility Payer Unavailable. Click here for details! 2/27/2024 3:28:34 PM 7/1/2024 4:18:09 PM
Service not available SANA Benefits Claims Status Payer Unavailable. Click here for details! 2/27/2024 3:35:03 PM 7/1/2024 4:22:36 PM
Service not available Stanford Healthcare Advantage (SHC) Claims Status Payer Unavailable. Click here for details! 2/27/2024 4:17:47 PM 7/1/2024 5:04:09 PM
Service not available USAA Medicare Supplement Claims Status Payer Unavailable. Click here for details! 2/27/2024 5:42:01 PM 7/2/2024 2:30:22 PM
Service not available USAA Medicare Supplement Eligibility Payer Unavailable. Click here for details! 2/27/2024 5:42:50 PM 7/2/2024 2:38:54 PM
Service not available Vermont Medicaid Claims Status Payer Unavailable. Click here for details! 2/27/2024 5:49:07 PM 7/2/2024 3:18:32 PM
Service not available Wellcare By Ohana Claims Status Payer Unavailable. Click here for details! 2/27/2024 6:08:44 PM 7/2/2024 3:50:54 PM
Service not available WellCare Medicaid Claims Status Payer Unavailable. Click here for details! 2/27/2024 6:10:17 PM 7/2/2024 3:54:26 PM
Service not available Keystone Health Plan East Claims Status Payer Unavailable. Click here for details! 2/27/2024 12:09:38 PM 1/31/2025 8:46:25 AM
Service not available Nippon Life IC Claims Status Payer Unavailable. Click here for details! 2/21/2024 6:00:12 AM 1/31/2025 8:09:08 AM
Service not available Health Alliance Medical Plan (IL) Claims Status Payer Unavailable. Click here for details! 2/21/2024 6:00:12 AM 1/31/2025 8:09:33 AM
Service not available Concentrix Insurance Solutions Claims Status Payer Unavailable. Click here for details! 7/3/2024 3:07:20 PM 7/3/2024 3:08:06 PM
Service not available Continental General Ins Co Medicare Supplement Claims Status Payer Unavailable. Click here for details! 7/3/2024 3:14:37 PM 7/3/2024 3:15:13 PM
Service not available Transamerica Financial Life Claims Status Payer Unavailable. Click here for details! 7/3/2024 6:10:48 PM 7/3/2024 6:11:35 PM
Service not available MDWise ProHealth Eligibility Payer Unavailable. Click here for details! 2/21/2024 10:27:51 AM 1/31/2025 8:11:19 AM
Service not available Allied Benefit Systems Claims Status Payer Unavailable. Click here for details! 2/21/2024 6:00:12 AM 2/11/2025 10:51:48 AM
Service not available American Income Life Insurance Company Eligibility Payer Unavailable. Click here for details! 4/15/2025 7:52:09 AM 7/2/2025 2:21:25 PM
Service not available Accountable Care Management Group Eligibility Payer Unavailable. Click here for details! 6/26/2025 6:21:34 AM 6/26/2025 6:24:45 AM
Service not available Covenant Administrators Eligibility Payer Unavailable. Click here for details! 6/26/2025 6:24:48 AM 6/26/2025 7:11:27 AM
Service not available Path Administrators Eligibility Payer Unavailable. Click here for details! 6/26/2025 6:25:12 AM 6/26/2025 6:25:58 AM
Service not available S and S Healthcare Strategies Eligibility Payer Unavailable. Click here for details! 6/26/2025 6:26:10 AM 6/26/2025 6:26:25 AM
Service not available Hawaii Medicaid Eligibility Payer Unavailable. Click here for details! 2/21/2024 7:27:03 AM 7/17/2025 7:29:43 AM
Service not available Plan De Salud Hospital Menonita Eligibility Payer Unavailable. Click here for details! 2/24/2024 11:14:19 AM 7/17/2025 11:15:28 AM
Service not available Lasso Healthcare MSA Eligibility Payer Unavailable. Click here for details! 2/24/2024 11:15:39 AM 7/17/2025 11:17:35 AM
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance GEHA – Government Employees Hospital Association 8/26/2025 at 5:00:00 PM 8/26/2025 at 6:00:00 PM Click here for more details!
Scheduled Maintenance MEDICAID-IL CLAIM STATUS 8/26/2025 at 5:00:00 PM 8/27/2025 at 8:00:00 AM Click here for more details!
Scheduled Maintenance Ohio Medicaid 8/26/2025 at 6:00:00 PM 8/27/2025 at 1:00:00 AM Click here for more details!
Scheduled Maintenance OXFORD 8/26/2025 at 6:00:00 PM 8/27/2025 at 6:00:00 AM Click here for more details!
Scheduled Maintenance BCBS TN (BlueCare) 8/26/2025 at 7:00:00 PM 8/26/2025 at 10:00:00 PM Click here for more details!
Scheduled Maintenance BCBS TN (Commercial) 8/26/2025 at 7:00:00 PM 8/26/2025 at 10:00:00 PM Click here for more details!
Scheduled Maintenance BCBS TN (TennCare Select) 8/26/2025 at 7:00:00 PM 8/26/2025 at 10:00:00 PM Click here for more details!
Scheduled Maintenance Passport Health Plan 8/26/2025 at 7:00:00 PM 8/26/2025 at 8:00:00 PM Click here for more details!
Scheduled Maintenance Blue Exchange 8/26/2025 at 8:00:00 PM 8/27/2025 at 8:00:00 AM Click here for more details!
Scheduled Maintenance BCBS GA 8/26/2025 at 9:00:00 PM 8/26/2025 at 10:00:00 PM Click here for more details!
Scheduled Maintenance CIGNA Claim Status 8/26/2025 at 10:00:00 PM 8/27/2025 at 7:00:00 AM Click here for more details!
Scheduled Maintenance QUALMED 8/26/2025 at 10:00:00 PM 8/27/2025 at 6:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 8/26/2025 at 10:00:00 PM 8/27/2025 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Virginia Medicaid Eligibility 8/26/2025 at 10:00:00 PM 8/27/2025 at 1:00:00 AM Click here for more details!
Scheduled Maintenance Connecticut Medicaid 8/26/2025 at 10:45:00 PM 8/26/2025 at 11:00:00 PM Click here for more details!
Scheduled Maintenance New Jersey Medicaid 8/26/2025 at 11:00:00 PM 8/27/2025 at 4:00:00 AM Click here for more details!
Scheduled Maintenance Principal Financial 8/26/2025 at 11:00:00 PM 8/27/2025 at 3:00:00 AM Click here for more details!
Scheduled Maintenance BCBS GA 8/26/2025 at 11:30:00 PM 8/27/2025 at 12:00:00 AM Click here for more details!
Scheduled Maintenance Anthem NY 8/27/2025 at 12:00:00 AM 8/27/2025 at 1:00:00 AM Click here for more details!
Scheduled Maintenance BCBS AL 8/27/2025 at 12:00:00 AM 8/27/2025 at 7:00:00 AM Click here for more details!
Scheduled Maintenance BCBS AR 8/27/2025 at 12:00:00 AM 8/27/2025 at 6:00:00 AM Click here for more details!
Scheduled Maintenance BCBS Kansas 8/27/2025 at 12:00:00 AM 8/27/2025 at 2:00:00 AM Click here for more details!
Scheduled Maintenance BCBS ND 8/27/2025 at 12:00:00 AM 8/27/2025 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Blue Shield CA 8/27/2025 at 12:00:00 AM 8/27/2025 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Michigan Medicaid 8/27/2025 at 12:00:00 AM 8/27/2025 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Missouri Medicaid 8/27/2025 at 12:00:00 AM 8/27/2025 at 2:00:00 AM Click here for more details!
Scheduled Maintenance New York Medicaid 8/27/2025 at 12:00:00 AM 8/27/2025 at 2:00:00 AM Click here for more details!
Scheduled Maintenance UHC 8/27/2025 at 12:00:00 AM 8/27/2025 at 8:00:00 AM Click here for more details!
Scheduled Maintenance Oklahoma Medicaid 8/27/2025 at 1:00:00 AM 8/27/2025 at 5:00:00 AM Click here for more details!
Scheduled Maintenance Pennsylvania Medicaid 8/27/2025 at 1:00:00 AM 8/27/2025 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Connecticut Medicaid 8/27/2025 at 1:30:00 AM 8/27/2025 at 1:45:00 AM Click here for more details!
Scheduled Maintenance Alabama Medicaid 8/27/2025 at 2:00:00 AM 8/27/2025 at 5:00:00 AM Click here for more details!
Scheduled Maintenance BCBS NJ 8/27/2025 at 2:00:00 AM 8/27/2025 at 5:00:00 AM Click here for more details!
Scheduled Maintenance California Medicaid 8/27/2025 at 2:00:00 AM 8/27/2025 at 4:00:00 AM Click here for more details!
Scheduled Maintenance Health Net Medi-Cal 8/27/2025 at 2:00:00 AM 8/27/2025 at 4:00:00 AM Click here for more details!
Scheduled Maintenance Highmark BCBS 8/27/2025 at 2:00:00 AM 8/27/2025 at 5:00:00 AM Click here for more details!
Scheduled Maintenance Horizon BCBS 8/27/2025 at 2:00:00 AM 8/27/2025 at 5:00:00 AM Click here for more details!
Scheduled Maintenance Kansas Medicaid 8/27/2025 at 2:00:00 AM 8/27/2025 at 5:00:00 AM Click here for more details!
Scheduled Maintenance Health Choice of Arizona 8/27/2025 at 3:00:00 AM 8/27/2025 at 3:15:00 AM Click here for more details!
Scheduled Maintenance Illinois Medicaid 8/27/2025 at 3:00:00 AM 8/27/2025 at 3:30:00 AM Click here for more details!
Scheduled Maintenance Connecticut Medicaid 8/27/2025 at 4:00:00 AM 8/27/2025 at 5:30:00 AM Click here for more details!
Scheduled Maintenance Wisconsin Medicaid 8/27/2025 at 4:00:00 AM 8/27/2025 at 5:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance AmeriHealth Claims Status Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Bankers Fidelity Life Insurance Company Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Deseret Mutual Eligibility Posted on Current Issues Tab
Scheduled Maintenance EPIC Life Insurance Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Hawaii Medicaid Eligibility Posted on Standing Issues Tab
Scheduled Maintenance Health New England Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Hennepin Health Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Independent Care Health Plan iCare Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Independent Care Health Plan iCare Eligibility Posted on Current Issues Tab
Scheduled Maintenance Kentucky Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Managed Care of America Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance MAPFRE Medicare Excel Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Mass Advantage Claims Status Posted on Current Issues Tab
Scheduled Maintenance Mass Advantage Eligibility Posted on Current Issues Tab
Scheduled Maintenance Molina (WA) Claims Status Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Standard Insurance of New York Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Standard Life and Accident Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance UCare of MN Medicare Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Western Health Advantage Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group