Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
On Backup Pathway Key Benefit Administrators Eligibility Processing through backup payer. Click here for details! 7/2/2025 11:22:35 AM 8/27/2025 8:15:25 AM  
Service not available Novitas Medicare Part B Oklahoma Batch Claims Status Payer Unavailable. Click here for details! 3/31/2025 1:22:40 PM 3/31/2025 1:23:43 PM  
Service not available Novitas Medicare Part B Colorado Batch Claims Status Payer Unavailable. Click here for details! 3/31/2025 3:22:00 PM 3/31/2025 3:23:05 PM  
Service not available Novitas Medicare Part B New Jersey Claims Status Payer Unavailable. Click here for details! 3/31/2025 4:28:39 PM 3/31/2025 4:31:14 PM  
Service not available Novitas Medicare Part B Oklahoma Batch Claims Status Payer Unavailable. Click here for details! 3/31/2025 4:44:46 PM 3/31/2025 4:45:57 PM  
Service not available Denver Health MP Claims Status Payer Unavailable. Click here for details! 4/11/2025 2:48:43 PM 9/8/2025 8:31:02 AM  
Service not available Partnership HealthPlan of California Claims Status Payer Unavailable. Click here for details! 6/10/2025 12:56:31 PM 9/2/2025 6:50:43 AM  
Service not available Kentucky Medicaid Claims Status Payer Unavailable. Click here for details! 7/3/2025 7:29:01 AM 7/8/2025 1:29:29 PM  
Service not available Novitas Medicare Part B Louisiana Batch Claims Status Payer Unavailable. Click here for details! 8/21/2025 5:48:25 PM 8/21/2025 5:49:25 PM  
Service not available Novitas Medicare Part B Mississippi Batch Claims Status Payer Unavailable. Click here for details! 8/21/2025 5:51:31 PM 8/21/2025 5:52:25 PM  
Service not available Novitas Medicare Part B New Mexico Claims Status Payer Unavailable. Click here for details! 8/21/2025 5:53:07 PM 8/21/2025 5:53:32 PM  
Service not available Novitas Medicare Part B Pennsylvania Claims Status Payer Unavailable. Click here for details! 8/21/2025 5:53:45 PM 8/21/2025 5:54:15 PM  
Service not available Novitas Medicare Part B Texas Batch Claims Status Payer Unavailable. Click here for details! 8/21/2025 5:55:09 PM 8/21/2025 5:55:49 PM  
Service not available Educators Mutual Eligibility Payer Unavailable. Click here for details! 9/12/2025 7:21:26 AM 9/18/2025 5:42:30 AM  
Service not available American Income Life Insurance Company Eligibility Payer Unavailable. Click here for details! 9/15/2025 7:04:36 AM 9/18/2025 5:46:27 AM  
Service not available Vantage Health Eligibility Payer Unavailable. Click here for details! 9/15/2025 12:02:42 AM 9/15/2025 12:03:06 PM  
Service not available Vantage Health Medicare Eligibility Payer Unavailable. Click here for details! 9/15/2025 12:02:42 AM 9/16/2025 7:34:37 AM  
Service not available Peak Health Eligibility Payer Unavailable. Click here for details! 9/16/2025 2:26:10 PM 9/16/2025 2:27:26 PM  
Service not available Hawaii Medicaid Eligibility Payer Unavailable. Click here for details! 9/17/2025 6:58:07 AM 9/17/2025 6:59:15 AM  
Service not available MedStar Family Choice Eligibility Payer Unavailable. Click here for details! 9/18/2025 7:38:25 AM 9/18/2025 7:39:13 AM  
Service not available BCBS of Tennessee (BlueCare) Eligibility Payer Unavailable. Click here for details! 9/18/2025 12:42:28 PM 9/18/2025 1:11:51 PM  
Service not available Triple-S Advantage Eligibility Payer Unavailable. Click here for details! 9/18/2025 1:26:27 PM 9/18/2025 1:26:44 PM  
Service not available Mississippi State Employees and Teachers Eligibility Payer Unavailable. Click here for details! 9/18/2025 12:43:34 PM 9/18/2025 2:14:59 PM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 8/20/2025 8:00:14 AM 9/15/2025 1:14:58 PM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 8/25/2025 9:34:00 AM 9/15/2025 1:25:29 PM  
Intermittent Disruptions Automated Benefit Services Eligibility Processing Intermittently. Click for details! 8/28/2025 6:05:09 AM 9/18/2025 12:27:49 PM  
Intermittent Disruptions Nebraska Medicaid Eligibility Processing Intermittently. Click for details! 9/4/2025 6:27:48 AM 9/15/2025 7:17:58 AM  
Intermittent Disruptions TRICARE West Claims Status Processing Intermittently. Click for details! 9/15/2025 6:03:12 AM 9/16/2025 8:24:05 AM  
Intermittent Disruptions Senior Dimensions Eligibility Processing Intermittently. Click for details! 9/15/2025 9:00:52 AM 9/16/2025 9:00:41 AM  
Intermittent Disruptions Fallon Community Health Plan Eligibility Processing Intermittently. Click for details! 9/16/2025 7:32:16 AM 9/16/2025 7:32:49 AM  
Intermittent Disruptions Peoples Health Eligibility Processing Intermittently. Click for details! 9/17/2025 8:04:39 AM 9/17/2025 8:04:57 AM  
Intermittent Disruptions Sutter Select Eligibility Processing Intermittently. Click for details! 9/17/2025 11:21:27 AM 9/17/2025 11:22:06 AM  
Intermittent Disruptions Cigna Dental Eligibility Processing Intermittently. Click for details! 9/17/2025 11:35:03 AM 9/17/2025 11:35:38 AM  
Intermittent Disruptions Excellus BCBS Eligibility Processing Intermittently. Click for details! 9/17/2025 11:00:00 AM 9/18/2025 7:04:08 AM  
Intermittent Disruptions ASR Health Benefits Eligibility Processing Intermittently. Click for details! 9/17/2025 11:00:29 AM 9/17/2025 2:19:17 PM  
Intermittent Disruptions Prairie States Eligibility Processing Intermittently. Click for details! 9/18/2025 7:21:32 AM 9/18/2025 7:22:06 AM  
Intermittent Disruptions Colonial Penn Eligibility Processing Intermittently. Click for details! 9/18/2025 8:40:22 AM 9/18/2025 8:40:52 AM  
Intermittent Disruptions Western Health Advantage Eligibility Processing Intermittently. Click for details! 9/18/2025 8:59:32 AM 9/18/2025 9:00:39 AM  
Intermittent Disruptions TennCare Eligibility V2 (X12) Processing Intermittently. Click for details! 9/18/2025 9:36:54 AM 9/18/2025 9:37:30 AM  
Intermittent Disruptions UnitedHealthcare Claims Status Processing Intermittently. Click for details! 9/18/2025 11:02:55 AM 9/18/2025 11:03:32 AM  
Intermittent Disruptions EMI Health Eligibility Processing Intermittently. Click for details! 9/18/2025 1:22:56 PM 9/18/2025 1:59:20 PM  
Content Issue Secure Health Plans Of Georgia Eligibility Content Issue. Click here for details! 6/21/2025 8:59:40 AM 9/15/2025 2:26:16 PM  
Content Issue Freedom Life Insurance Company Eligibility Content Issue. Click here for details! 8/7/2025 7:59:34 PM 9/11/2025 1:30:59 PM  
Content Issue Kaiser Foundation Health Plan of the Mid-Atlantic States Eligibility Content Issue. Click here for details! 8/11/2025 12:39:54 PM 9/17/2025 5:55:18 AM  
Service is operational Medi-Cal Eligibility Now Available. Click here for more details! 9/17/2025 8:00:24 PM 9/18/2025 7:46:58 AM 9/18/2025 7:00:00 AM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
Service not available Accountable Care Management Group Eligibility Payer Unavailable. Click here for details! 6/26/2025 6:21:34 AM 6/26/2025 6:24:45 AM
Service not available Covenant Administrators Eligibility Payer Unavailable. Click here for details! 6/26/2025 6:24:48 AM 6/26/2025 7:11:27 AM
Service not available Path Administrators Eligibility Payer Unavailable. Click here for details! 6/26/2025 6:25:12 AM 6/26/2025 6:25:58 AM
Service not available S and S Healthcare Strategies Eligibility Payer Unavailable. Click here for details! 6/26/2025 6:26:10 AM 6/26/2025 6:26:25 AM
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance GEHA – Government Employees Hospital Association 9/18/2025 at 5:00:00 PM 9/18/2025 at 6:00:00 PM Click here for more details!
Scheduled Maintenance MEDICAID-IL CLAIM STATUS 9/18/2025 at 5:00:00 PM 9/19/2025 at 8:00:00 AM Click here for more details!
Scheduled Maintenance Ohio Medicaid 9/18/2025 at 6:00:00 PM 9/19/2025 at 1:00:00 AM Click here for more details!
Scheduled Maintenance OXFORD 9/18/2025 at 6:00:00 PM 9/19/2025 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Harvard Pilgrim 9/18/2025 at 7:00:00 PM 9/19/2025 at 12:00:00 AM Click here for more details!
Scheduled Maintenance Passport Health Plan 9/18/2025 at 7:00:00 PM 9/18/2025 at 8:00:00 PM Click here for more details!
Scheduled Maintenance Blue Exchange 9/18/2025 at 8:00:00 PM 9/19/2025 at 8:00:00 AM Click here for more details!
Scheduled Maintenance BCBS GA 9/18/2025 at 9:00:00 PM 9/18/2025 at 10:00:00 PM Click here for more details!
Scheduled Maintenance CIGNA Claim Status 9/18/2025 at 10:00:00 PM 9/19/2025 at 7:00:00 AM Click here for more details!
Scheduled Maintenance QUALMED 9/18/2025 at 10:00:00 PM 9/19/2025 at 6:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 9/18/2025 at 10:00:00 PM 9/19/2025 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Virginia Medicaid Eligibility 9/18/2025 at 10:00:00 PM 9/19/2025 at 1:00:00 AM Click here for more details!
Scheduled Maintenance Connecticut Medicaid 9/18/2025 at 10:45:00 PM 9/18/2025 at 11:00:00 PM Click here for more details!
Scheduled Maintenance New Jersey Medicaid 9/18/2025 at 11:00:00 PM 9/19/2025 at 4:00:00 AM Click here for more details!
Scheduled Maintenance Principal Financial 9/18/2025 at 11:00:00 PM 9/19/2025 at 3:00:00 AM Click here for more details!
Scheduled Maintenance BCBS GA 9/18/2025 at 11:30:00 PM 9/19/2025 at 12:00:00 AM Click here for more details!
Scheduled Maintenance Anthem NY 9/19/2025 at 12:00:00 AM 9/19/2025 at 1:00:00 AM Click here for more details!
Scheduled Maintenance BCBS AL 9/19/2025 at 12:00:00 AM 9/19/2025 at 7:00:00 AM Click here for more details!
Scheduled Maintenance BCBS AR 9/19/2025 at 12:00:00 AM 9/19/2025 at 6:00:00 AM Click here for more details!
Scheduled Maintenance BCBS Kansas 9/19/2025 at 12:00:00 AM 9/19/2025 at 2:00:00 AM Click here for more details!
Scheduled Maintenance BCBS ND 9/19/2025 at 12:00:00 AM 9/19/2025 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Blue Shield CA 9/19/2025 at 12:00:00 AM 9/19/2025 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Kansas Medicaid 9/19/2025 at 12:00:00 AM 9/19/2025 at 5:00:00 AM Click here for more details!
Scheduled Maintenance Michigan Medicaid 9/19/2025 at 12:00:00 AM 9/19/2025 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Missouri Medicaid 9/19/2025 at 12:00:00 AM 9/19/2025 at 2:00:00 AM Click here for more details!
Scheduled Maintenance New York Medicaid 9/19/2025 at 12:00:00 AM 9/19/2025 at 2:00:00 AM Click here for more details!
Scheduled Maintenance UHC 9/19/2025 at 12:00:00 AM 9/19/2025 at 8:00:00 AM Click here for more details!
Scheduled Maintenance Georgia Medicaid 9/19/2025 at 1:00:00 AM 9/19/2025 at 1:30:00 AM Click here for more details!
Scheduled Maintenance Oklahoma Medicaid 9/19/2025 at 1:00:00 AM 9/19/2025 at 5:00:00 AM Click here for more details!
Scheduled Maintenance Pennsylvania Medicaid 9/19/2025 at 1:00:00 AM 9/19/2025 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Connecticut Medicaid 9/19/2025 at 1:30:00 AM 9/19/2025 at 1:45:00 AM Click here for more details!
Scheduled Maintenance Alabama Medicaid 9/19/2025 at 2:00:00 AM 9/19/2025 at 5:00:00 AM Click here for more details!
Scheduled Maintenance BCBS NJ 9/19/2025 at 2:00:00 AM 9/19/2025 at 5:00:00 AM Click here for more details!
Scheduled Maintenance California Medicaid 9/19/2025 at 2:00:00 AM 9/19/2025 at 4:00:00 AM Click here for more details!
Scheduled Maintenance Health Net Medi-Cal 9/19/2025 at 2:00:00 AM 9/19/2025 at 4:00:00 AM Click here for more details!
Scheduled Maintenance Highmark BCBS 9/19/2025 at 2:00:00 AM 9/19/2025 at 5:00:00 AM Click here for more details!
Scheduled Maintenance Horizon BCBS 9/19/2025 at 2:00:00 AM 9/19/2025 at 5:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance AmeriBen Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance American Income Life Insurance Company Eligibility Posted on Current Issues Tab
Scheduled Maintenance Arizona Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Arizona Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance BC of Northeast Pennsylvania Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Educators Mutual Eligibility Posted on Current Issues Tab
Scheduled Maintenance Globe Life Insurance Company of New York Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Tufts Health Public Plans Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Vantage Health Eligibility Posted on Current Issues Tab
Scheduled Maintenance Vantage Health Medicare Eligibility Posted on Current Issues Tab